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We are a part of BlissWorld, LLC which includes www.blissworld.co.uk, Bliss Spa and Bliss Catalogue brands. We are committed to respecting your privacy and recognising your need for appropriate protection and management of personally identifiable information you share with us (the phrases 'personally identifiable information" or "personal information" mean any information by which you can be identified, such as your name, address, telephone number, etc.). The purpose of this privacy policy is to inform you what personally identifiable information or personal information we may collect from you when you visit our web site, how we use such information, and the choices you have regarding our use of, and your ability to review and correct, the information!

As part of our commitment to your privacy, BlissWorld LLC brands support and adhere to the guidelines and practices adopted by the Direct Marketing Association's "Privacy Promise to American Consumers." We have agreed to (1) provide customers with notice of their ability to opt out of information rental, sale exchange with other marketers: (2) honour customer requests not to share their information with other marketers and (3) honour customers' request not to receive mail, telephone or other solicitations from BlissWorld LLC.
 

In general, you can visit many of our web pages without telling us who you are or revealing any personal information about yourself. For each visitor to our web page, our web server automatically recognises only the consumer's domain name, but not the e-mail address (where possible). We may track the Internet domain address from which people visit us and analyse this data for trends and statistics, but individual users will remain anonymous, unless you voluntarily tell us who you are.

There may be times (such as when you purchase or order a product, subscribe to service, register to receive catalogues, or to participate in contests, or promotions etc) at which we ask you to provide certain information about yourself such as your name, shipping/billing address, telephone number, email address, credit card information, birth date, gender, occupation, personal interests, etc. We also maintain a record of your online product purchases. Whether or not to provide such information is completely your own choice. But if you choose not to provide this information we request, you may be unable to purchase products, or access certain services, offers and content on our website.
 

Your e-mail information is not shared with other organisations for commercial purposes. We do not partner with or have special relationships with any ad server companies. We use the personally identifiable information you provide for internal purposes, such as confirming and tracking your order, subscription or registration, analysing trends and statistics, informing you of our new products, services and offers, and providing you with information from and about Bliss brands. To serve you better, we may combine information you give us online, in our spas or through our catalogues.

If you supply us with your postal address on-line you may receive periodic mailings from us with information on new products and services or upcoming events. If you do not wish to receive such mailings, please let us know by contacting Customer SerBliss.

Your personally identifiable information is used for our internal business purposes only. blissworld.co.uk does not sell, rent or lease your personal information to independent third parties except as described below. We use personally identifiable information to identify account holders, open and maintain accounts, process, service and enforce transactions, send related communications to customers and to provide customer services and support. Credit card numbers are used only for processing payments and are not used for other purposes. We may also use personally identifiable information to provide you with optional product or service updates, promotional notices and offers and other information about blissworld.co.uk and its products.

As stated above, blissworld.co.uk does not share our customer information with third parties, except as described in the next paragraph. If you receive information about our products from another company, blissworld.co.uk has no control over the use of their data. You will need to contact the company that delivered the email to opt out of receiving ongoing emails.

Disclosure of Personally Identifiable Information We may use third party, unaffiliated, companies to help us maintain and operate our web site or for other reasons related to the operation of our business, and those companies may receive your personally identifiable information for that purpose. Should we be required to do so, we may also disclose personally identifiable information about you in connection with a legal claim, governmental request or investigation. Further, as our business develops, we may sell or buy corporate assets, and in such transactions customer information may be shared with third parties and become one of the transferred business assets.


In the course of processing your information, it may be necessary to disclose or transfer your personal information to our parent company, or to others in the event of the following circumstances: if Bliss is merged or acquired by another company; to comply with legal or regulatory requirements or obligations in accordance with applicable law or court order; or in case of emergency such as to safeguard the life, health, or property of an individual.

By providing your personal information to Bliss, you authorize Bliss, and its parent, affiliated and subsidiary companies: to collect, process and use your personal information for lawful, Bliss business related purposes; to store your personal information at and transmit it to various locations throughout the world, either directly or through our third party vendors, whether within your country of residence, or elsewhere.
 

If you prefer not to receive information from us, or wish to correct your information, please let us know by contacting Customer Serbliss. 

 
Our website uses 'cookies'. A cookie is a small amount of data that is sent to your browser from a web server and stored on your computer's hard drive. Generally, we use cookies to record session information, such as items that consumers add to their shopping cart. You can generally set your browser to not accept cookies or to notify you when you are sent a cookie, giving you the chance to decide whether or not to accept it.
 

We always use industry-standard encryption technologies when transferring and receiving consumer data exchanged with our site. We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site.

Unfortunately, however, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee or warrant the security of any information you transmit to or from our website, and you do so at your own risk. Once we receive your transmission, we will do our best to protect its security on our systems
 

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will post the policy changes to our web site to notify you of these changes and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, you should check back at our web site periodically.
 

To help us improve our privacy policy and practice, please give us your feedback.

Privacy statement updated 18th November 2011.